Our Sourcing Standards
At Gold Label Au, authenticity is not a policy — it is the foundation of everything we create. We apply the same rigour to sourcing our raw materials as our master artisans apply to crafting your piece. Every supplier in our chain is subject to annual audits and must meet our strict ethical and quality criteria before a single gram of gold or carat of stone reaches our studio.
Ethically mined gold sourced exclusively from certified Australian and Canadian mines, each holding a current Responsible Jewellery Council (RJC) certification.
Conflict-free diamonds meeting the Kimberley Process Certification Scheme standards, accompanied by full chain-of-custody documentation for each stone.
Premium leathers sourced from certified sustainable tanneries operating under the Leather Working Group protocol, with full traceability from hide to finished goods.
Third-Party Certification
We do not rely solely on our own quality assessments. Every Gold Label Au piece undergoes independent assay testing by an accredited third-party authority before it receives our hallmark. This external verification process confirms the declared metal purity, gemstone grades, and overall workmanship to the standards expected of fine jewellery. Our certification partners are among the most respected assay offices in Australia, and their findings form part of your permanent Certificate of Authenticity.
Certification Authority Seal
Certificate of Authenticity
Every Gold Label Au purchase is accompanied by a hand-signed Certificate of Authenticity on archival-grade card stock, embossed with our official seal. This certificate is a permanent record of your piece and includes:
- Unique piece identification number cross-referenced with our registry
- Metal type, purity grade, and weight in grams
- Gemstone specifications: cut, carat, colour, and clarity (where applicable)
- Date of creation and artisan signature
- Third-party assay reference number and certifying authority
- Country of origin for all primary materials
We recommend storing your Certificate of Authenticity alongside your piece and retaining it for insurance and resale purposes. Digital copies are available on request.
Dispute Resolution
In the rare event you have concerns about the authenticity or quality of your Gold Label Au piece, we invite you to contact our client care team directly. We will arrange for an independent re-assessment at no cost to you within 14 business days. Our commitment to your trust is absolute — if a verified discrepancy is found, we will make it right without question.